www.femmefatale.ie offers a 2 week return policy. 14 days that start from the day you receive your order. We will only accept returned merchandise that has not been opened, and with security seals intact. Please use sturdy packaging when returning and include your original packing slip - use the original packaging if possible.
- Get an email authorisation from Femme Fatale
- Enclose a printed copy of the email in your return
- Please use tracked delivery
We must receive it within 7 days of return authorisation being issued. Upon satisfactory receipt we will refund your credit or debit card the relevant amount less shipping. If you are returning an item that is either damaged or faulty and we have agreed to its return we will pay for the return postage provided you have only used the lowest cost method of postage available. If you are returning a product which is outside of the 14 day period from when you received your order, store credit will be issued. In the unlikely event of receiving a damaged product, please email us at firstname.lastname@example.org within 7 days.